FAQs

Welcome to SPTEMPLATES! Below are answers to some of the most frequently asked questions about our services and products. If you have additional questions, feel free to contact us.

1. What does SPTEMPLATES offer? SPTEMPLATES provides high-quality digital templates, including website templates, graphic designs, presentation slides, and more, tailored to meet your creative and professional needs.

2. How can I purchase a template? Simply browse our website at sptemplates.shop, select the template you want, and proceed to checkout. Once your payment is confirmed, you’ll receive a download link instantly.

3. Are the templates customizable? Yes, all our templates are fully customizable and can be tailored to your specific needs using compatible software. Details about required software are included in the product descriptions.

4. What file formats are the templates available in? Our templates come in a variety of formats, such as PSD, PPTX, DOCX, and more, depending on the type of template. Each product page specifies the formats included.

5. Do you offer refunds or exchanges? Due to the nature of digital products, we do not offer refunds or exchanges once the product has been downloaded. However, if you encounter any issues, please contact us at contact@sptemplates.shop, and we’ll be happy to assist.

6. How do I contact customer support? You can reach our support team at contact@sptemplates.shop. We’re available 24/7 to assist you with any inquiries or concerns.

7. Can I use the templates for commercial purposes? Yes, most of our templates come with a commercial license. Please review the licensing terms provided with each product for specific details.

8. What are your working hours? We operate 24/7, ensuring global accessibility regardless of your time zone (GMT).

9. How can I download my purchased templates? After completing your purchase, a download link will be provided on the confirmation page and sent to your email. Please check your spam folder if you don’t see the email.

10. Do you offer custom template design services? At the moment, we focus on providing pre-designed templates. Custom design services may be considered in the future.

11. What payment methods do you accept? We accept major credit cards, PayPal, and other secure online payment options. Details are available during checkout.

If your question isn’t listed here, don’t hesitate to contact us at contact@sptemplates.shop. We’re here to help!